Can I return or exchange my order?
Unfortunately, we do not accept returns, refunds, store credits, or exchanges. All sales are final. Please double-check your order details — including size, color, billing/shipping address, email, and phone number — before completing your purchase.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with your UPS tracking number. To check your shipment status, visit: UPS Tracking, enter your tracking number, and click Track.
When will my order arrive?
Please allow up to 7 business days for processing and verification, plus an additional 10 business days for delivery. Orders are not shipped on weekends. If your order hasn’t arrived within this timeframe, contact us and we’ll help track it down.
Which shipping carrier do you use?
All orders are shipped via UPS Ground with a signature required upon delivery.
How can I contact you with questions?
For order inquiries, please use the Shop page on our website or email us at voodeep@gmail.com. We aim to respond within 48 hours.
What payment methods do you accept?
We accept the following forms of payment.
Why must my billing and shipping address match?
This is an extra security measure to help protect against credit card fraud.
Do you ship internationally?
Yes! In addition to the United States, we ship to the following countries: Australia, Austria, Belgium, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, South Korea, Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, and the United Kingdom.
Can I order products not listed on the website?
Currently, we only offer a curated selection of items online.
Do you offer wholesale?
No, we do not sell wholesale.
What if my item’s packaging is damaged?
Packaging is intended solely to protect your item during shipping. We are unable to replace or repair packaging that arrives torn or damaged.